Disgruntled Customers of Wax In The City Take Action
Anger against a beauty chain which went bust last month is escalating.
Some 20 customers of the now-defunct Wax In The City banded together on Friday to seek compensation.
They gathered outside another spa, Silky Temptation, in Circular Road, suspecting that it is linked to the company which owns Wax In the City.
About 20 women, upset and furious, tried to ambush a woman who they suspect is connected with the general manager of the Wax in the City chain, Alexis Zhuo.
Source: CNA
Consumers really have to beware of unscrupulous operators. These days, there are plenty of spas which are fly by night, and have no qualms about cheating women's hard earned money.
The closures also throw up a problem where the banks pay for packages first and then deduct your money through installments. Not surprisingly, the banks are not keen to waive outstanding payments even though you did not receive the product/service.
Our government should formulate more regulation to protect consumers since more of such scams are surfacing. Until then, it is better to "pay as you use" rather than making advance payments.
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